Refund Policy

Last updated: July 15, 2025

We want you to be satisfied with your learning experience at URChoices®. This policy outlines our guidelines for online course access and account cancellations.

Course access and cancellations

If you decide to cancel your access to an online course, we offer a cancellation period of 30 days from your date of purchase. During this time, you can request either store credit for future courses or a refund to your original payment method.

Please note: To be eligible for a refund, you must not have completed more than 25% of the course content and must not have received any certificates of completion within the return window. This allows you to explore the course material without penalty, but ensures the policy isn't used for full course consumption or for obtaining certifications without payment.

Cancellation process

To cancel your course access, please email us at support@urchoices.net with your Order Number and the reason for your cancellation. Our support team will guide you through the next steps.

Refunds

Once we receive your cancellation request and confirm your eligibility based on course completion and certificate status, we will process your refund or store credit. Please allow 3 to 5 business days for your refund to be processed and reflected in your account.

Questions

If you have any questions regarding our online course access and account cancellation policy, please don't hesitate to contact us at support@urchoices.net.