“What can I do?”: Strategies to Minimize Medical Errors

What the course covers

Florida statute mandates three areas for 491 Board licensees (FS §456.013(7), FS §491.007, F.A.C. 64B4-6.001), and the course addresses each:

• Root cause analysis
• Medical error reduction and prevention
• Patient safety in medical, health and mental health settings, including mandatory risk management reporting by non-physician employees in licensed clinical and patient care settings

How it teaches

We heard that medical errors is many clinicians' least favorite required course, so this one is built around a story. It follows Josie King's family and their work with hospital staff to change the processes that led to her death, and the national effort to reduce medical errors over three decades.

That work found one common factor at the root of most medical errors: communication. The course focuses on communication between medical professionals and with their patients, who are often your clients, so you can help clients reduce their own risks and their families'.

Who it is for

• Clinicians in direct service within licensed health or mental health facilities
• Public or private practitioners serving clients and families affected by medical errors
• Clinicians developing programs for health or mental healthcare providers, including professionals who have made medical errors